This document describes updating FlexEdge devices to maintain cellular connectivity during the AT&T 3G sunset.
Factory-configured FlexEdge 4G Devices:
FlexEdge 4G Cellular Sled
Updating a FlexEdge to Crimson 3.2 build 3.2.0043.0 or later
Some 4G devices may be impacted by the shutdown of AT&T’s 3G network. These devices are FlexEdge controllers configured as AT&T 4G enabled devices and the associated FlexEdge cellular sleds. Red Lion Sixnet SN and RAM products are not affected. The modems in the 4G FlexEdge devices may have a default setting that selects a voice access method that will not be available with the removal of 3G service, preventing registration of the device. Not all of the modems are affected but to err on the side of caution, Red Lion recommends updating all such FlexEdge devices to Crimson 3.2 build 3.2.0043.0 or later. This build updates the default setting of the FlexEdge 4G devices to data-centric mode to ensure that there will be no registration issues or loss of connectivity when AT&T’s 3G network is shut down. Please update devices as soon as possible to maintain connectivity.
It is the customer's responsibility to review the advice provided herein and its applicability to the system. Red Lion makes no representation about specific knowledge of the customer's system or the specific performance of the system. Red Lion is not responsible for any damage to equipment or connected systems. The use of this document is at your own risk. Red Lion standard product warranty applies.
Red Lion Technical Support
If you have any questions or trouble contact Red Lion Technical Support by clicking here or calling 1-877-432-9908.
For more information: http://www.redlion.net/support/policies-statements/warranty-statement